Support
Do you have a question or a problem?
You can fill in the form below or write to us directly by email. Both land in the same inbox; the form is only a convenience.
If you would rather write directly
This address works even if the form does not. If you have an account, writing from the email address on that account makes our job easier.
Form
Send a message
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It reached our support inbox. Our reply will go to the email address you entered in the form.
We make no commitment about response times. In an urgent situation you can also reach your institution's yoklama.ai administrator.
Frequently asked
Write first to your institution's yoklama.ai administrator. Accounts, courses, student rosters and attendance records live on your institution's server; we cannot access or correct those records. If the problem is in the software itself, write to us here.
An appeal is made where the record is kept — at your institution; the signed receipt in your hand is the basis for that appeal. This form is not an appeal channel.
Write to the same address: [email protected]. We ask that you report it to us before disclosing it publicly.
Those have their own forms: institution application and teacher application. The support form does not open an account.